Essential - Notice history

All systems operational

Notice history

Dec 2025

Unable to connect to the Essential Network
  • Resolved
    Resolved

    This incident has been resolved. If you are unable to connect to the Essential network, please try restarting your game. If problems persist after that, please contact our support team in our Discord server.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
Connectivity Issues
  • Resolved
    Resolved

    This incident has been resolved. Users should be able to access the Essential network again. If you are still unable to connect to Essential, please try restarting your game. If problems persist after that, please reach out to our support team in our Discord server.

  • Monitoring
    Monitoring

    We're slowly seeing connections recover and expect the platform to be fully functional over the next 30 minutes.

  • Investigating
    Investigating
    We are currently investigating this incident.
Unable to connect to the Essential Network
  • Resolved
    Resolved

    Most users should be able to access the Essential Network now. Some users may still encounter issues until Cloudflare fully resolves the incident, but we are not seeing request timeouts anymore. See the Cloudflare status page for more info.

  • Identified
    Identified

    It appears that Cloudflare is currently unstable in certain regions within Europe. This may prevent users from accessing the Essential Network, downloading updates for Essential, and more.

    We will update this status page with more information once we have it.

  • Investigating
    Investigating
    We are currently investigating this incident.
Essential Wardrobe not loading
  • Resolved
    Resolved

    This incident has been resolved. If you are still having issues with the Essential Wardrobe after restarting your game, please reach out to our support team in our Discord server.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We are currently investigating this incident. Users may not be able to open the Essential Wardrobe or view their owned cosmetics in-game.

Nov 2025

Microsoft Authentication unavailable
  • Resolved
    Resolved

    It appears that Mojang's authentication servers are working again. Users may need to restart their game to be able to connect to the Essential Network. If you are still having issues, please contact our support team in our Discord server.

  • Identified
    Identified

    Users may not be able to connect to the Essential network at the moment due to Mojang's authentication servers being unavailable.

Content Delivery Network unavailable
  • Resolved
    Resolved

    This incident has been resolved. If you are having issues loading cosmetics in-game or in the Wardrobe, please try restarting your game. If the issue persists, contact our support team in our Discord server.

  • Identified
    Identified

    Our Content Delivery Network (CDN) run by DigitalOcean is currently unstable. Requests to the CDN may take a long time to complete, or may fail entirely.

    Users may not be able to see cosmetics in-game or in the Wardrobe that they have not previously viewed.

Increased latency on connections to the Connection Manager
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident, users may have issues when connecting to Essential, or attempting to perform tasks like purchasing cosmetics, messaging friends, etc.

Unable to connect to the Essential Network
  • Resolved
    Resolved

    We have not observed any errors over the last hour in relation to our services. The Cloudflare incident is still on-going, but Essential is no longer affected: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7.

  • Update
    Update

    Our services appear to be accessible again, but Cloudflare have not provided an update for the incident. Users may still experience issues when connecting to the Essential network.

  • Monitoring
    Monitoring

    Cloudflare are currently having issues, this may cause users to be unable to:

    • Connect to the Essential network

    • View cosmetics in-game

    • Update Essential through the auto-update feature

Oct 2025

Essential Network Improvements
  • Completed
    October 29, 2025 at 10:07 PM
    Completed
    October 29, 2025 at 10:07 PM
    Maintenance has completed successfully.
  • Update
    October 29, 2025 at 9:50 PM
    Update
    October 29, 2025 at 9:50 PM

    The maintenance has been completed and users should be able to connect to the Essential Network. However, users may experience instability when using Essential. We are currently working on a fix for this issue.

  • Update
    October 29, 2025 at 8:06 PM
    Update
    October 29, 2025 at 8:06 PM

    Our maintenance is almost complete, but the Essential network cannot be brought back online due to Microsoft having issues with their infrastructure.

    Microsoft are estimating that their issues will be solved at 23:20 UTC. We will give an update once the Microsoft outage is resolved.

    https://azure.status.microsoft/en-gb/status

  • Update
    October 29, 2025 at 5:54 PM
    Update
    October 29, 2025 at 5:54 PM

    Maintenance is still in progress. We are currently doing final testing before we open the Essential network again.

    Microsoft currently has an outage which is preventing us from doing this final testing, however, so we will update this status page once the Microsoft outage is resolved: https://azure.status.microsoft/en-gb/status

  • Update
    October 29, 2025 at 3:08 PM
    Update
    October 29, 2025 at 3:08 PM

    The maintenance is still in progress, we have extended the downtime by an hour.

  • In progress
    October 29, 2025 at 9:00 AM
    In progress
    October 29, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    October 29, 2025 at 9:00 AM
    Planned
    October 29, 2025 at 9:00 AM

    We will be undergoing scheduled maintenance during this time.

    You will be unable to:

    • Use the Essential chat

    • Join or start hosting worlds

    • Use cosmetics/emotes

    • Upload screenshots via the screenshot manager

World Hosting Issues
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We've received reports about issues with the TURN servers causing disruptions to the world hosting system. We are currently investigating this incident.

Issues with coin purchases
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Tebex seems to have resolved the issue, we are re-enabling coin purchases and will continue to monitor their behaviour.

  • Identified
    Identified

    Our payment processor, Tebex, is currently having issues with handling payments. Users may not be able to purchase coins at this time.

    For more information, see Tebex's status page.

Increased latency on connections to the Connection Manager
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Many users should be able to see cosmetic and emote updates in real-time. Certain users may still encounter delays when viewing other users' cosmetics and emotes.

  • Identified
    Identified

    We are currently investigating this incident, users may experience delays when viewing other players' cosmetics and emotes.

  • Investigating
    Investigating

    We are currently investigating this incident, users may have issues when connecting to Essential, or attempting to perform tasks like purchasing cosmetics, messaging friends, etc.

Authentication issues for 1.8.9 players
  • Resolved
    Resolved

    Mojang has resolved this incident in the vanilla launcher as of a few hours ago and we're no longer seeing issues with authentication.

  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    1.8.9 players are unable to authenticate because of Mojang certification issues.

Oct 2025 to Dec 2025

Next