Essential - Notice history

All systems operational

Notice history

Mar 2025

Unable to connect to the Essential Network
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We're still looking into the issue but as of right now, it is only affecting new connections to the network. Mod functionality will work normally once connected which should take a few minutes at best.

  • Investigating
    Investigating

    We are currently investigating this incident, users may have issues when connecting to Essential.

Feb 2025

Increased latency on connections to the Connection Manager
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Essential Network Improvements
  • Completed
    February 26, 2025 at 10:36 AM
    Completed
    February 26, 2025 at 10:36 AM

    The maintenance is complete and the Connection Manager is working as expected, we may perform upgrades in the coming hours but these should not cause major disruption.

  • In progress
    February 26, 2025 at 10:00 AM
    In progress
    February 26, 2025 at 10:00 AM
    Maintenance is now in progress
  • Planned
    February 26, 2025 at 10:00 AM
    Planned
    February 26, 2025 at 10:00 AM

    We will be performing some upgrades to our infrastructure. There will be an interruption to the Essential Network during this time, and features may not work as expected until the maintenance is completed.

Essential Network Improvements
  • Completed
    February 18, 2025 at 5:11 PM
    Completed
    February 18, 2025 at 5:11 PM

    The migration has completed. We have re-enabled coin and cosmetic purchases for all of our users.

    If you believe that you are missing any cosmetics, or having issues purchasing coins, please reach out to our support team on our Discord server.

  • Update
    February 18, 2025 at 4:52 PM
    In progress
    February 18, 2025 at 4:52 PM

    The migration has completed. We are currently enabling coin and cosmetic purchases for portions of our users, and are hoping to enable it for all users soon.

  • Update
    February 18, 2025 at 4:29 PM
    In progress
    February 18, 2025 at 4:29 PM

    The maintenance is still in progress.

  • Update
    February 18, 2025 at 4:28 PM
    In progress
    February 18, 2025 at 4:28 PM

    The maintenance is still in progress.

  • Update
    February 18, 2025 at 3:13 PM
    In progress
    February 18, 2025 at 3:13 PM

    The maintenance is still in progress.

  • Update
    February 18, 2025 at 1:10 PM
    In progress
    February 18, 2025 at 1:10 PM

    The maintenance is still in progress.

  • Update
    February 18, 2025 at 11:16 AM
    In progress
    February 18, 2025 at 11:16 AM

    The maintenance is still in progress, but our Connection Manager is now stable and performing as expected.

    The Wardrobe is still disabled. you will be unable to:

    • Purchase coins

    • Unlock cosmetics, emotes, and store bundles through the Wardrobe

    • Unlock cosmetics (Nitro Gem, Discord Cape) through our Discord Server

  • Update
    February 18, 2025 at 10:13 AM
    In progress
    February 18, 2025 at 10:13 AM

    Maintenance is now in progress

  • In progress
    February 18, 2025 at 9:00 AM
    In progress
    February 18, 2025 at 9:00 AM
    Maintenance is now in progress
  • Planned
    February 18, 2025 at 9:00 AM
    Planned
    February 18, 2025 at 9:00 AM

    We will be disabling parts of the Essential Wardrobe as we make infrastructure changes to improve its speed and stability.

    You will be unable to:

    • Purchase coins

    • Unlock cosmetics, emotes, and store bundles through the Wardrobe

    • Unlock cosmetics (Nitro Gem, Discord Cape) through our Discord Server

Increased latency on connections to the Connection Manager
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    Monitoring

    We have applied a fix and are monitoring the situation.

Jan 2025

Increased latency on connections to the Connection Manager
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Unable to connect to the Essential network
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Recovery is slower than expected and we're still looking into a fix to improve the stability of the network. Sorry for the inconvenience!

  • Monitoring
    Monitoring

    We've implemented a fix and are monitoring the network while it slowly comes back up again.

  • Investigating
    Investigating

    We're looking into this issue.

Increased latency on connections to the Connection Manager
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating this incident.

Unable to connect to the Essential Network
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.

Jan 2025 to Mar 2025

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