Essential Wardrobe not loading

Resolved

Major outage

Started 6 months agoLasted 29 minutes

Affected

Features

Wardrobe

Updates

Resolved
December 01, 2025 at 1:43 PM
Resolved
December 01, 2025 at 1:43 PM
This incident has been resolved. If you are still having issues with the Essential Wardrobe after restarting your game, please reach out to our support team in our Discord server.
Monitoring
December 01, 2025 at 1:38 PM
Monitoring
December 01, 2025 at 1:38 PM
We implemented a fix and are currently monitoring the result.
Identified
December 01, 2025 at 1:23 PM
Identified
December 01, 2025 at 1:23 PM
We are continuing to work on a fix for this incident.
Investigating
December 01, 2025 at 1:14 PM
Investigating
December 01, 2025 at 1:14 PM
We are currently investigating this incident. Users may not be able to open the Essential Wardrobe or view their owned cosmetics in-game.

Essential - Essential Wardrobe not loading – Incident details