Essential - Increased latency on connections to the Connection Manager – Incident details

All systems operational

Increased latency on connections to the Connection Manager

Resolved
Degraded performance
Started 10 days agoLasted about 1 hour

Affected

Connection Manager

Degraded performance from 1:30 PM to 2:53 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are currently investigating this incident, users may have issues when connecting to Essential, or attempting to perform tasks like purchasing cosmetics, messaging friends, etc.