Essential - Increased latency on connections to the Connection Manager – Incident details

All systems operational

Increased latency on connections to the Connection Manager

Resolved
Degraded performance
Started 15 days agoLasted 19 minutes

Affected

Connection Manager

Degraded performance from 9:18 AM to 9:37 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are currently investigating this incident, users may have issues when connecting to Essential, or attempting to perform tasks like purchasing cosmetics, messaging friends, etc.