Increased latency on connections to the Connection Manager

Resolved

Major outage

Started 8 months agoNovember 18, 2025Lasted 7 minutes4:414:48 PMUTC

Affected

Connection Manager

Updates

Resolved
November 18, 2025 at 4:48 PMUTC
Resolved
November 18, 2025 at 4:48 PMUTC
This incident has been resolved.
Investigating
November 18, 2025 at 4:41 PMUTC
Investigating
November 18, 2025 at 4:41 PMUTC
We are currently investigating this incident, users may have issues when connecting to Essential, or attempting to perform tasks like purchasing cosmetics, messaging friends, etc.

Essential - Increased latency on connections to the Connection Manager – Incident details