Essential - Unable to connect to the Essential Network – Incident details

All systems operational

Unable to connect to the Essential Network

Resolved
Partial outage 30 %
Started 6 months agoLasted about 3 hours

Affected

Connection Manager

Partial outage from 11:49 AM to 12:20 PM, Degraded performance from 12:20 PM to 2:29 PM

Websites

Partial outage from 11:49 AM to 12:20 PM, Degraded performance from 12:20 PM to 2:29 PM

cdn.essential.gg

Partial outage from 11:49 AM to 12:20 PM, Degraded performance from 12:20 PM to 2:29 PM

Updates
  • Resolved
    Resolved

    We have not observed any errors over the last hour in relation to our services. The Cloudflare incident is still on-going, but Essential is no longer affected: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7.

  • Update
    Update

    Our services appear to be accessible again, but Cloudflare have not provided an update for the incident. Users may still experience issues when connecting to the Essential network.

  • Monitoring
    Monitoring

    Cloudflare are currently having issues, this may cause users to be unable to:

    • Connect to the Essential network

    • View cosmetics in-game

    • Update Essential through the auto-update feature