Essential - Increased latency on connections to the Connection Manager – Incident details

All systems operational

Increased latency on connections to the Connection Manager

Resolved
Degraded performance
Started 11 days agoLasted about 2 hours

Affected

Connection Manager

Degraded performance from 8:42 AM to 10:25 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Some unscheduled maintenance is taking place on our servers. We will resolve this incident once the maintenance is complete.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident, users may have issues when connecting to Essential, or attempting to perform tasks like purchasing cosmetics, messaging friends, etc.