Essential - Screenshot Uploading Disturbance – Incident details

All systems operational

Screenshot Uploading Disturbance

Resolved
Major outage
Started about 2 months agoLasted about 2 hours

Affected

Infrastructure

Major outage from 5:22 PM to 7:22 PM, Operational from 7:22 PM to 7:48 PM

Media

Major outage from 5:22 PM to 7:22 PM, Operational from 7:22 PM to 7:48 PM

Websites

Major outage from 5:22 PM to 7:22 PM, Operational from 7:22 PM to 7:48 PM

media.essential.gg

Major outage from 5:22 PM to 7:22 PM, Operational from 7:22 PM to 7:48 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    The underlying network issue seems to have been resolved and no more errors are being reported.

  • Identified
    Identified

    The media service responsible for handling screenshot uploading and retrieval was having issues which affected the ability to upload and view uploaded screenshots.