Essential - Unable to connect to the Essential Network – Incident details
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All systems operational
Unable to connect to the Essential Network
Resolved
Major outage
Started 2 days ago
Lasted about 1 hour
Affected
Infrastructure
Major outage from 9:06 PM to 10:08 PM
Connection Manager
Major outage from 9:06 PM to 10:08 PM
Updates
Resolved
December 20, 2025 at 10:08 PM
Resolved
December 20, 2025 at 10:08 PM
This incident has been resolved.
Monitoring
December 20, 2025 at 9:37 PM
Monitoring
December 20, 2025 at 9:37 PM
We implemented a fix and are currently monitoring the result.
Identified
December 20, 2025 at 9:06 PM
Identified
December 20, 2025 at 9:06 PM
We are continuing to work on a fix for this incident.
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