Essential - Unable to connect to the Essential Network – Incident details

All systems operational

Unable to connect to the Essential Network

Resolved
Major outage
Started about 1 month agoLasted about 2 hours

Affected

Features

Major outage from 7:52 AM to 10:07 AM, Degraded performance from 10:07 AM to 10:14 AM

Authentication

Major outage from 7:52 AM to 10:07 AM, Degraded performance from 10:07 AM to 10:14 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved. If you are still unable to connect to the Essential Network, please try:

    1. Restarting your game.

    2. Restarting your launcher.

    3. Signing out and back-in to your Minecraft account within your launcher.

    If issues persist after trying all of the steps above, please contact our support team in our Discord server.

  • Monitoring
    UTC
    Monitoring

    The issue with Mojang's authentication servers appears to be resolving, users should be able to connect to the Essential Network again after restarting their game. We will resolve this status entry once we observe signs of full recovery.

  • Identified
    UTC
    Identified

    Users are currently unable to connect to the Essential network due to an issue with Mojang's authentication servers, we will resolve this status page entry once the problem is fixed.