Essential - Chat channels and message history not loading – Incident details

All systems operational

Chat channels and message history not loading

Resolved
Partial outage
Started over 2 years agoLasted 16 minutes

Affected

Features

Operational from 5:36 PM to 5:36 PM, Partial outage from 5:36 PM to 5:52 PM

Chat

Operational from 5:36 PM to 5:36 PM, Partial outage from 5:36 PM to 5:52 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. Users that still do not see any chat channels, and or message history, should restart their game to resolve the issue.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results. Users may need to restart their game to get their chat channels and message history back.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.