Essential - Unable to connect to the Essential network – Incident details

All systems operational

Unable to connect to the Essential network

Resolved
Major outage
Started 5 months agoLasted about 1 hour

Affected

Infrastructure

Operational from 2:11 PM to 2:11 PM, Major outage from 2:11 PM to 3:35 PM

Connection Manager

Operational from 2:11 PM to 2:11 PM, Major outage from 2:11 PM to 3:35 PM

Cosmetics

Operational from 2:11 PM to 2:11 PM, Major outage from 2:11 PM to 3:35 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Identified
    Identified

    The issue has been identified and a fix is being implemented.

  • Monitoring
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    Investigating

    We are currently investigating this issue.